Business Programme
International Tourist Forum International Tourist Forum
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12 June 2025 | 14:00–15:30 Moscow, VDNH, Pavilion 19, The Atom Museum Hall

Evolution of Tour Operators: Transition to Sustainable Development

In an era of dynamic changes, travel companies are also rapidly transforming and altering their approaches to interacting with clients and market players. How is the travel business evolving and which business model will prove to be the most advantageous? Digital transformation: how does the rapid development of technology impact various players on the travel market? Evolution of travel products: how are customer preferences changing? How will the market develop in the long term until the year 2030? In which direction is the market evolving: complex travel products, dynamic packaging, or the provision of individual services?

Moderator

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Umansky Ilya President, Russian Union of Travel Industry; General Director, National tour operator “Alean”

Panellist

Lobanov Nikita Executive Director, "Big Altai" Tour operator
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Mukhina Inna General Director, Vostok Intour
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Odabashian Aleksandr Head of Department, Marketing and Sales, Adventure Tour Operator «PanarcticStar»
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Perepelitsyna Valentina Deputy Director of the Department for Implementation of Projects in the Sphere of Tourism Activities, Ministry of Economic Development of the Russian Federation
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Rubtsov Vladimir General Director, FUN&SUN Touroperator
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Uhanova Yana Deputy General Manager for the development of the hotel sector, Mantera Group